The Device Install Kit download site does not provide access to all Emerson Process Management device files. Device files distributed on DeltaV and AMS Device Manager release media are not duplicated for download from this site. All devices operating in MTP mode are supported. Note: The MTPdrive is not a replacement for the device's factory (or Windows default) device driver. You must be able to connect your device to the computer and have it visible in the Windows Explorer, before it can be mapped as a drive letter using the MTPdrive.
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Overview
Your FaroArm®, ScanArm, Design ScanArm, or Gageworks best with the latest driver. This article shows you how to download the latest or earlier drivers.
After servicing or recalibration of your device, plan to download and install the latest driver BEFORE you use the device. The factory provides the most recent hardware improvements when servicing your device, so using the latest driver may be required.
CAUTION: If you use software or hardware from a third-party vendor who makes FARO compatible products, verify the product is compatible with the latest USB FaroArm driver BEFORE you change the driver.
- If you are using the vendor recommended driver, do not change it.
- If you are not using the recommended driver and the vendor's product is not compatible with the latest USB FaroArm driver, see the earlier drivers list in this article to find the driver the vendor recommends.
Details
- Download the latest FaroArm driver:
Version: 6.6.7
Release Date: Dec 2020
Download
Alternate Download Link (Full Version) - Download the What's New file to learn what has changed in the latest version.
- Go to Upgrade the FaroArm USB driver installation instructions.
Earlier Drivers
Click here for details about which versions of Microsoft Windows supports different driver versions and computer processors.
| Date | Version | Processor |
|---|---|---|
| Aug 2020 | 6.6.0.15 | 64- & 32-bit Offline edition |
| Jan 2020 | 6.5.1.4 | 64- & 32-bit Offline edition |
| Aug 2019 | 6.4.1.2 | 64- & 32-bit Offline edition |
| Feb 2019 | 6.3.1.5 | 64- & 32-bit Offline edition |
| Nov 2018 | 6.3.0.11 | 64- & 32-bit Offline edition |
| Oct 2018 | 6.2.1.9 | 64- & 32-bit Offline edition |
| Aug 2018 | 6.2.0.26 | 64- & 32-bit Offline edition |
| May 2018 | 6.1.2.7 | 64- & 32-bit Offline edition |
| Mar 2018 | 6.1.1.6 | 64- & 32-bit Offline edition |
| Feb 2018 | 6.1.0.21 | 64- & 32-bit Offline edition |
| Nov 2017 | 6.0.2.3 | 64- & 32-bit Offline edition |
| Oct 2017 | 6.0.1.9 | 64- & 32-bit Offline edition |
| Aug 2017 | 6.0.0.63 | 64- & 32-bit Offline edition |
| Nov 2016 | 5.8.5.2 | 64- & 32-bit Offline edition |
| Mar 2016 | 5.8.4.5 | 64- & 32-bit Offline edition |
| Feb 2015 | 5.8.3.2 | 64- & 32-bit |
| Dec 2014 | 5.8.2.2 | 64- & 32-bit |
| Sep 2014 | 5.8.1.3 | 64- & 32 bit |
For older drivers not listed above, contact Customer Support.
Hardware Support Notes:
The latest driver version is compatible with all USB FaroArm and ScanArm models. Model specific, minimum required versions are listed below.
| Model/Device | Operating System | Minimum Required Driver |
| Windows 7 or greater | 6.3.0.11 |
| Windows 7 or greater | 6.2.0.26 |
| Windows 7 or greater | 6.0.0.63 |
| Windows 7 or greater | 5.8.5.2 |
| Windows XP | 5.8.4.5 |
*8-Axis support for the Edge requires an authorized firmware upgrade, contact your local sales representative for details
See Also
Keywords
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-->This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.
Original product version: Windows 10, version 1703
Original KB number: 4021854
Symptom
When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.
Cause
This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.
This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.
Resolution
To fix this issue, use one of the following methods.
Method 1
To resolve this issue, install update 4022716.
Method 2
If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.
Method 3
If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.
Note
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See the device manufacturer's user guide for specific instructions about how to install the driver.
Method 4
If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:
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- Install the device-specific driver (see Method 2).
- Open Device Manager.
- Right-click (or tap and hold) the name of the device, and then select Uninstall.
- Restart the computer.
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When it restarts, Windows will try to reinstall the device by using the device-specific driver.